Rotation Override in OpsGenie

Zekai Huang April 13, 2023

Hi all,

 

Our team is running a weekly oncall rotation with two shifts each day. so it looks like this. 

Screen Shot 2023-04-13 at 4.32.11 PM.png

OpsGenie's override doesn't seem to support specifying daily segments. When two oncall engineers need to switch rotations with each other, they have to do click override 14 times.  Are we missing something? Is there an easier way to do this? 

 

Thank you,

Zekai

1 answer

1 vote
John M
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 13, 2023

Hi @Zekai Huang ,

Currently, the only way to override multiple shifts is to select each one, as you mentioned, though you can multi-select by holding down cntrl/cmd:

2023-04-13_16-53-13 (1).gif

We also have a feature request in place for this, which you can follow here:

https://jira.atlassian.com/browse/OPSGENIE-226

Zekai Huang April 13, 2023

Thank you, John.

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