Request for investigation - Opsgenie account disable

Masato Kato October 17, 2022

Hello team.

We have been using Opsgenie for about 4 years.
but today our accounts were suddenly disabled.

Please investigate this matter ASAP.

2 answers

1 accepted

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Answer accepted
Nick H
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 18, 2022

Hi @Masato Kato ,

Please open a ticket with Opsgenie support here for assistance: https://support.atlassian.com/opsgenie/

Masato Kato October 21, 2022

Hi @Nick H ,
OK. Thank you for your reply.

0 votes
Masato Kato October 17, 2022

now, my account is suspended. so I cannot login opsgenie.
please activate my account. I will check Billing information.

Nick H
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 21, 2022

Hi @Masato Kato ,

Please open a ticket with Opsgenie support here for assistance: 

https://support.atlassian.com/opsgenie

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