Regex not matching email message

[Rob Waterhouse]

We have the following email (included at the bottom) where we want to extract two key pieces of information.

The first is "Monitor: Service - SERVICENAME - Running State"

The second is "Stopped" (which could be anything from "99.9%", "Started", "Stopped", "Running", "1.230s"

These two blocks are the only pieces of information we want going into our alert.

I have tried several regex attempts to extract this data, but only the top one works. 

I believe the second regex is not working due to the use of newlines. It's the only thing that differs between the two statements.

Here is my latest attempt at the extract. This code is in the description field of an email integration.

Monitor: {{message.extract(/Monitor: (.+)/)}}
Value: {{message.extract(/Monitor: .+\n+(.+)/)}}

Please could someone point me to where I am going wrong.

Thanks you

Click on [Body.html] attachment for HTML version




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Critical
View in Retrace
SERVERNAME (SERVERENVIRONMENT)
Monitor: Service - SERVICENAME - Running State






Stopped


Alerts



Associations
Started
State






SERVICENAME
Wednesday, August 3, 2022 12:13
Critical









Netreo, 7171 Warner Ave. Suite B787, Huntington Beach, CA 92647, USA


© 2022 Netreo | All Rights Reserved

[Muhammad Zeeshan]

Hey Rob,

I have responded to your query in the Support Ticket you opened also. Basically this is what I would like you to for the second one:

Value: {{message.extract(/Monitor: .\s(.+)/)}}

If that does not work could you please just add message in the Description field and create a test alert?

MUHAMMAD ZEESHAN
Technical Support Engineer

[Muhammad Zeeshan]

Apologies, the regex got reformatted. Here is the correct one:

{{Value: \{{message.extract(/Monitor: .+\s+(.+)/)}}}}

[Afonso Henrique Rodrigues Alves]

@Muhammad Zeeshan Could you point to the latest regex documentation? 

[Muhammad Zeeshan]

@Afonso Henrique Rodrigues Alves https://support.atlassian.com/opsgenie/docs/regular-expressions-for-improved-alert-filtering/

[Afonso Henrique Rodrigues Alves]

@Muhammad Zeeshan Thanks!

[Muhammad Zeeshan]

@Afonso Henrique Rodrigues Alves You're most welcome! :)