I was watching the video here: https://docs.opsgenie.com/docs/escalations and I noticed a lot more options including the one I need "Notify next user (in rotation)".
How do I get this option instead of hard code a single person or wake up the entire team?
Hope you are well!
I'm not sure if I completely follow this question, you are asking how do I get this Option instead of hard coding a single person or waking up the entire team. I'll start with pointing you to the documentation which goes over the possible options for escalation rules https://docs.opsgenie.com/docs/escalations#escalation-policies
To get the option for "Notify next user (in rotation)"
Hope this helps!