Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Possible to match alerts on Extra Properties?

Alper Cugun March 30, 2023

We have the Jira issueKey coming in through the extra properties of an alert.

Screenshot 2023-03-30 at 11.28.58.png

Is it possible to match on the issueKey in incident rules and create an incident based on that?

Right now if I try that I get a very weird error message:

"Property [field] cannot be empty"

1 answer

1 accepted

1 vote
Answer accepted
Mubeen Mohammed
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 3, 2023

Hello @Alper Cugun 

Thank you for contacting the Atlassian community! this is Mubeen.

Apologies for the inconvenience caused, the error you are noticing while adding the extra properties (to the incident rule) is a known issue and is currently being investigated by our engineering team. You can follow the ticket ID OPSGENIE-1368 for more updates on the issue. Thank you for understanding.

I hope the information provided is helpful.

Regards

Mohammed Mubeen

Cloud Support Engineer

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events