Missed Team ’24? Catch up on announcements here.

Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Pause Opsgenie alerts during planned maintenance work

Tomasz Bis September 7, 2022


I would like to find out how I can pause Opsgenie notifications when we carry out some maintenance works (so alerts are expected).

For instance if I would like to pause Opsgenie alerts tonight between 22:00 - 23:00

Many Thanks

2 answers

1 accepted

0 votes
Answer accepted
Nick H
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 7, 2022

Hi @Tomasz Bis ,

Most customers pause alert notifications during a maintenance period with a combination of a Notification policy + Maintenance policy. Note - policies are only included on standalone Opsgenie Standard and Enterprise plans, or JSM-OG Premium and Enterprise plans

Both of these policies can be configured under the team receiving the alerts. The notification policy will manage delaying / suppressing notifications, while the maintenance policy will manage enabling the notification policy during the scheduled window.

Those policies might look something like this:


0 votes
Tomasz Bis September 8, 2022

Thank you

Suggest an answer

Log in or Sign up to answer
Site Admin
AUG Leaders

Atlassian Community Events