Missed Team ’24? Catch up on announcements here.

×
Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Pause Opsgenie alerts during planned maintenance work

Tomasz Bis September 7, 2022

Hi,

I would like to find out how I can pause Opsgenie notifications when we carry out some maintenance works (so alerts are expected).

For instance if I would like to pause Opsgenie alerts tonight between 22:00 - 23:00

Many Thanks

2 answers

1 accepted

0 votes
Answer accepted
Nick H
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 7, 2022

Hi @Tomasz Bis ,

Most customers pause alert notifications during a maintenance period with a combination of a Notification policy + Maintenance policy. Note - policies are only included on standalone Opsgenie Standard and Enterprise plans, or JSM-OG Premium and Enterprise plans

Both of these policies can be configured under the team receiving the alerts. The notification policy will manage delaying / suppressing notifications, while the maintenance policy will manage enabling the notification policy during the scheduled window.

Those policies might look something like this:

not1.jpgmaint1.jpg

0 votes
Tomasz Bis September 8, 2022

Thank you

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events