Parse JSON from AWS SNS

[Dmitry Petriev]

Hi! How can I parse messages from AWS SNS in JSON format for getting the "attributes.severity" value?

I have alert manager with next configuration.

Could anyone tell me how OpsGenie parse JSON messages?

[Nick H · Accepted solution]

For visibility to Community, we were able to get the priority parsing as expected by using this custom field @Dmitry Petriev already was extracting, but replaced it into the Custom Value to Opsgenie Priority:

For more on extracting custom fields as well, this Community Article might be helpful for others!

How to Extract Custom Fields and Data into an Alert

[Nick H · Accepted solution]

Hi @Dmitry Petriev ,

This article might help on how to extract "P2" into the alert: How to Extract Custom Fields and Data into an Alert

It'd realistically depend on how this field / value is being parsed in the alert's payload. I believe you're sharing what is sending from Alertmanager or AWS, so you'd want to review the Opsgenie Logs tab to get a better idea on what string processing or regex can be used.

[Dmitry Petriev]

I did it, but it doesn't work in the way I want. Could you tell me why the priority is still P3, but the value is P2?

[Nick H]

We'd have to review the entire payload / Logs to provide a reason why this might not be parsing as expected.

Please open a ticket with Opsgenie support so we can review your account: https://support.atlassian.com/opsgenie/

[Dmitry Petriev]

So, the task became easy: how to parse such part of JSON in extra properties field AWS SNS Integration:

"MessageAttributes" : {
    "value" : {"Type":"String","Value":"P2"},
    "key" : {"Type":"String","Value":"severity"}

 I need to catch "P2"

[Dmitry Petriev]

{{MessageAttributes.value.Value}} doesn't works