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P5 Informational Notification

PR I'm New Here Feb 04, 2021

HI Guys,

we have a twice a day notification that sends out a weather forecast to our field workers.

Is there a way to 1) auto close the notification after it has been sent and  2) not to escalate the alert.

thanks

1 answer

For 2) you should be able to modify your escalation policy in such a way that all it does is send to the first schedule, and thats it.  After that for 1) the team can set up a Notification Policy to auto-close an alert after 1 minute.

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