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Hi @Vladyslav Kochin ,
The only two Opsgenie alert fields that are sent to Jira out of the box are the alert's Message and Description. The Opsgenie alert's Message maps to the Jira issue's Summary, and the Opsgenie alert's Description maps to the Jira issue's Description.
So what you could do is configure an Alert Policy to add the responders into the Description of each alert. Alert Policies are used to modify alerts like increase the priority, add a tag, or in your case parse the responders into a field sending to Jira.
https://support.atlassian.com/opsgenie/docs/create-and-manage-global-alert-policies/
That policy might look something like this:
And when the policy triggers, it'd look something like this on the Opsgenie + Jira side:
Hope that helps! Let us know if you have any other questions.
Hi @Nick H, I think this is what I searching for. This approach definitely would work for me, thank you.
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