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Opsgenie external services priority mapping

Katrina Pambid
Katrina Pambid November 24, 2023

Under the external services priority mapping, what is the difference between 

Statuspage Impact Mapping and 
Problem Severity - Alert Priority Mapping?
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John M
John M
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 8, 2024

Hi @Katrina Pambid ,

John from Statuspage support here - happy to help!

The Statuspage Impact Mapping is for mapping alert priority directly from the Statuspage incidents that are created.

The Problem Severity - Alert Priority Mapping on the other hand, maps alert priorities for problems that you manually report directly from the Opsgenie service:

2024-01-08_15-46-46.png

2024-01-08_15-48-26.png

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Opsgenie
Opsgenie
DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

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