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1 answer
Hey @Matvey Teplov !
If SSO is enabled for your account, you can expect to be redirected to your Identity Provider after entering your email. So the fact that it isn't redirecting might indicate either :
- The email entered isn't the same one you have set up in Opsgenie, or
- You have the wrong region selected in the app (app.opsgenie.com versus app.eu.opsgenie.com)
If you're still having issues logging in on your mobile device, I'd suggest opening a ticket at support.atlassian.com so that our team can gather some more details and troubleshoot this with you
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