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Opsgenie / Zoom Integration throwing 404's

Sterling Houghton
Sterling Houghton Apr 15, 2021

When creating a Zoom conference call from Opsgenie (via Zoom integration), the creator of the Zoom call from the Incident details page is able to open the Zoom call / link without any issues.

The ICC link provided in the Slack channel created within Opsgenie throws a "error-page/404" when responders try to access the Zoom call.

Is this a known issue?

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Nick H
Nick H
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Apr 15, 2021

Hi @Sterling Houghton ,

Thanks for sharing this information. I just tested as well and also got the same 404 error.

I'll enter a ticket with engineering to see if this is expected behavior, or an issue they can review.

Our tickets are not public, so we'll reach out here with any updates or developments on it.

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Jake Herold
Jake Herold Jul 29, 2021

Hey @Nick H  :)

Any updates on this issue?

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Opsgenie
Opsgenie
DEPLOYMENT TYPE
CLOUD
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AUG Leaders

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