Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Opsgenie Incident



For these features in Incident:

  1. Automatically create an incident with incident rules
  2. Create an incident template
  3. Associate an alert with an incident

Does need all users to be in the Enterprise plan or we can make one of the users on the Enterprise and the others in the Essential plan?

Zaid Darras

1 answer

1 accepted

0 votes
Answer accepted
Nick H Atlassian Team Jun 02, 2021

Hi @Zaid Darras ,

Opsgenie plans cannot be split - so you cannot have some users on the Essentials plan, and others on the Enterprise plan. The plan will apply to all users in your account / subscription.

Incident rule features are only available on Enterprise plan as well. So you'd want to subscribe to this plan if incident rules were needed.


Let us know if you have any additional questions.


@Nick H Thanks for your help!

Like Nick H likes this

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Opsgenie

Leveraging Atlassian’s Opsgenie and AWS Cloudformation Registry to stay ahead of incidents

In the past, managing IT infrastructure was a hard job. It required a lot of manual effort and it was hard to keep track of all the necessary information (monitoring, scalability etc). Thankfully, as...

2,349 views 0 13
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you