Missed Team ’24? Catch up on announcements here.

×
Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Opsgenie I would like everyone on a team to be notified 24/7 everyone on-call.

MICHAEL March 18, 2021

Hello, 

I'm new to Opsgenie and had a kind of newbie question. We are tying to use OpsGenie for our highsev notification. All users in the Team need to be notified of any alerts that come to that team. Everyone should be on-call 24-7. 

 

Thanks

MQT. 

1 answer

1 accepted

0 votes
Answer accepted
Venkata.Suneel March 18, 2021

Hi Michael,

I hope u have team group name in your organization. Please add the group in to schedule and write action policy when a alert is create call this schedule so that i will call all the team members or we can implement random calling as well to your members

Regards,

Venkata Suneel  

MICHAEL April 17, 2021

I set the “Routing rules” to point to “Escalation Policies” that notifies all team members. It does not point to the “On-call schedules.”.

Venkata.Suneel April 18, 2021

HI Michael,

You have to escalation policy and call that respective schedule. Here is the screen shot for the reference

Regards,

Venkata Suneel

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events