Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,556,451
Community Members
 
Community Events
184
Community Groups

Opsgenie Alert API - 422 Sum of offset and limit should be lower than 20k

Hello. I'm trying to use Opsgenie's Alerts REST API to pull alerts from the past few months.

I have been using limit = 100 to paginate the API responses. 

Once I react limit = 20000, I'm unable to query any more, getting a 422 error code and the message "Sum of offset and limit should be lower than 20k."

Is there a reason why this is happening and is there some way to get more than 20000 alerts?

 

1 answer

1 accepted

3 votes
Answer accepted
David Bakkers
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Jan 12, 2021 • edited

Do you still get the error when you submit a request with offset=19999 and you don't set the limit? If so, I would say you've reached a physical limit set by Atlassian.

It's not a rate limit, but a record count limit, so it might be something that can be increased in alignment with your account type. Maybe contact their sales department?

If that limit can't be increased, then you may have to break your searching down into batches based on another criteria. Use the query parameter to specify a filter for the alerts to find and, say, find all the alerts in that time range that were for a particular team, then do a series of searches in the same range for the other teams.

Nick H
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jan 14, 2021

Hi @Isabel Giang ,

The limit it set to a hard 20k, and cannot be increased. So we see customers breaking the search into batches like @David Bakkers mentioned.

Most of the time we'll see customers using the date/time range for this. If you wanted to query alerts throughout 2020, you'd want something like:

createdAt>31-12-2019 AND createdAt<01-01-2021

Like Steffen Opel _Utoolity_ likes this

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events