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OpsGenie Incident MTTR

Carlos Conde
Carlos Conde Feb 24, 2023

Hi, is there a report showing the MTTR for incidents? (not alerts)

Is this information available via the Python SDK?

Thanks!

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Arumugam M
Arumugam M
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Feb 27, 2023

Hey Carlos, 

Thank you for posting your question. This is Arumugam from Atlassian Support. Happy to help!

I understand that you would like to have a report for Incidents just like we have for alerts. 

Unfortunately, as per our current design, we don't have incident reports as we have for alerts. 

However, we have already created a feature request for this and you can follow it via the link below: 

https://jira.atlassian.com/browse/OPSGENIE-607

For accessing reports via API/SDK you can follow the link below for the feature request:

https://jira.atlassian.com/browse/OPSGENIE-450

I hope this helps. 

Thanks, 

Arumugam

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