Trying out opsgenie for the first time.
Is there a way to send out the on-call schedule weekly to a 3rd party ourside of your org.
or a way to automate to send to another Support Team (outside your org)
Thanks for the feedback Chris, however I that does not seem like what I need.
So maybe if I give more background it can help.
I will set up my schedule by various teams, but I need to send a list of all the teams with the respective on call user.
Support Team 1 - Betty Boob - 021 021 021
Support Team 2 - Sponge Bob - 021021021
Support Team 3 - Goldie Locks - 985 698 698
We have about 16 teams on call for the respective areas and each week those individuals change - based on the rotations in the team.
We have another 3rd party who needs to stay informed so that if any underlying infrastructure they know who to contact.
So the idea is to send a list of all who is on call in one view to another email address
I hope this makes more sense.
From you earlier response, it made it sound like I would potentially be sending 16 notifications per week, but I could be misunderstanding.
I think I understand, there is a way to download the schedule. If you go to the teams page, click on the team, there is a button that will download it as an .ics format. This file can be imported into almost any calendar program.
If you are looking for a different file type you can use the following page: https://www.file-extensions.org/convert-ics-to-pdf
Please note that I have not done any of these steps.
In the past, managing IT infrastructure was a hard job. It required a lot of manual effort and it was hard to keep track of all the necessary information (monitoring, scalability etc). Thankfully, as...
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