OpsGenie does not appear to provide any incident-level reporting out-of-the-box in the analytics section, so I am thinking of creating my own.
Is there any way to export all of the incidents created during a particular time range, along with incident details (affected systems, description, Impact Started/Ended/Detected) to CSV or something similar?
Hi @dpetit !
There isn't a way currently export incidents from Opsgenie the same way you can with alerts.
With alerts, you can do it through the alert dashboard, export csv option. Or you can do it through Analytics -> Alert Reports -> Alert Analytics, and you can view the alerts in a table there and download it as a .csv file.
With incidents, we don't have these same options currently. The only way to export incidents out of Opsgenie would be via our Incident API. We have some feature requests around being able to export incidents out of Opsgenie similarly to how you can export alerts. So hopefully those will be implemented in the near future, but for the time being the Incident API would be the only option.
Understood @dpetit . The incident management side to Opsgenie is relatively new. The platform started with alerting originally, which is why there is more functionality around alerts in Opsgenie.
The incident management side is now a priority for our product/development teams to add more functionality around. So I expect there will be more options for exporting incidents to be introduced down the road.
We launched the first version of the Incident investigation view in April of 2020 for Bitbucket Pipelines. Shortly after that, we added the ability to investigate deployment-related incidents in Opsg...
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