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OpsGenie - API - Unauthorized

Deleted user Jun 05, 2019

Hey All,

I am trying to use OpsGenie API - specifically the "who is on call" one (https://docs.opsgenie.com/docs/who-is-on-call-api) however no matter what I try I always get the 'unauthorized' response. I used the curl examples from the above mentioned article, both with the name of the team and ID (taken from the address bar - not sure that's correct), tried to set up different api keys (I assume the right key would be when going "Teams" -> "Integrations" -> "Add integration" -> "Rest API HTTPS over JSON." ?? if not, which one??) but always ever and the same "unauthorized".

My account is verified, sam as all other accounts in my company. I am an "admin" from what I can see. What else might be wrong? The calls I was trying to make (amongst others):

curl --insecure -X GET 'https://api.opsgenie.com/v2/schedules/2107d3dc-1d81-4dac-a4b8-fd372c9879ee/on-calls' --header 'Authorization: GenieKey xxxx-xxx-xx-xxxxxx"

curl --insecure -X GET 'https://api.opsgenie.com/v2/teams/009e0770-055a-4d04-861f-82a4383e5740' --header 'Authorization: GenieKey xxxx-xxx-xx-xxxxxx"

the api key was copy / pasted from opsgenie directly. 

the --insecure is needed because I am behind a proxy in my organization. Perhaps proxy is the key here? Any help is appreciated as this is my first time trying to access data in OpsGenie via the API. We do have a working API for our monitoring integration and it works fine however, so ... really don't know what is wrong.

 

Many Thanks,

Marcin

 

1 answer

1 accepted

8 votes
Answer accepted
Deleted user Jun 06, 2019

And the answer is - use EU API URI - https://api.eu.opsgenie.com/ - missed that. Many thanks to support guys!

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