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On-call schedules bug found

Hi there,

so this describes a tiny bug I found.

1) create a new team, remove routing rules, escalation policies and on-call schedules

2) create an on-call schedule "2021"

3) create a rotation "default" into that on-call schedule "2021"

4) create a rotation "vacation", also into that on-call schedule "2021"

5) now the final schedule section shows both rotations

6) remove the rotation "vacation"

7) still both schedules are shown in the final schedule section

2021-07-15_12h27_29.png

Best regards,
Marco

1 answer

0 votes
Samir Atlassian Team Jul 19, 2021

Hi @Marco Schmitz !

 

This is intended as the final schedule will continue to show the "history" of that schedule. If you go further into time (i.e. after the vacation schedule is no longer in the history), you will no longer see the vacation rotation in the final schedule. You can move further forward in time by clicking the arrows next to "today", and you should see the Vacation rotation drop off of the Final Schedule.

 

But because it did exist in the schedule at some point during the time frame you are viewing, that is why it is still showed in the final schedule.

 

Hope that makes sense! Let me know if you have anymore questions.

 

Thanks,

Samir

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