Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

On call schedule has small cutouts for team member

Deleted user November 16, 2021

Our on call schedule starts at 5PM Central Time / 6 PM Eastern Time and goes until the start of the next business day 7AM Central / 8AM Eastern. One of our team members just started on call, for our analysts we only have one schedule, however in his app its showing two schedules that are named the same but giving differing hours, sometimes with no gap and sometimes with a 20 minute gap between on-call sessions. When he logs into the OpsGenie web portal everything looks as it should. He is using the current Android app.

1 answer

0 votes
Connor Eyles
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 18, 2021

Hey @[deleted] 

I went over this one with my team but I could not seem to replicate this one unfortunately. If you can please raise a ticket via https://support.atlassian.com/

If you can provide some screenshots of this as well, that would be awesome!

Thanks,

Connor

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
TAGS
AUG Leaders

Atlassian Community Events