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On Call Report Filters in Opsgenie

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Howard Nedd
Howard Nedd
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Sep 30, 2022

We are currently running a pilot to use on call reports for the business.

I simply want to know how to use these filters to determine the days and hours I need.

For example:

If I want an overview from the last month, I know that I can set it to August but if I want to filter on the entire week (Monday to Sunday) and include 24 hours per day. How do I set that into the filter for the days and hours?

reportsops.png


Thanks

Regards
Howard

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Ashish Shetty J
Ashish Shetty J
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Oct 03, 2022

Hi Howard,

Thanks for reaching out to the Opsgenie team. 
As I understand, you wish to query the on-call times per user for all 7 days of the week using the Opsgenie analytics section.

You should be able to get this information by setting the filter Business day to 1-7 and the business hour to 0-24.
View global on-call times per user: https://support.atlassian.com/opsgenie/docs/view-global-on-call-times-per-user/

Hope this helps!

Regards,
Ashish

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