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OPSgenie version

balajisk
balajisk Mar 11, 2022

We are using JSM Standard version, with that we are trying to use Opsgenie, but we are seeing limited functionalities only. what version of Opsgenie comes with JSM standard by default.

 

Thanks & Regards

Balaji.S

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Howard Nedd
Howard Nedd
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Mar 11, 2022

Hi,

If you have JSM standard, you will have Opsgenie Standard. It all depends on your plan for JSM. It's merged.

 

Regards

Howard

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balajisk
balajisk Mar 11, 2022

Ok Thanks for your reply. But myself not able to see Advanced Settings & Some of the integration are not available. Let me raise support case with Atlassian.

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Howard Nedd
Howard Nedd
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Mar 11, 2022

That is because you have Opsgenie Standard. Also, some integrations (Incoming Call Routing for example) is only available in Opsgenie Standalone.

 

Good luck.

 

Cheers

Howard

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Samir
Samir
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Atlassian Team members are employees working across the company in a wide variety of roles.
Mar 12, 2022

Hi @balajisk @Howard Nedd ,

 

JSM Standard plan has the features of Opsgenie Essentials plan, not standard.

So Global and advanced integrations are not available on JSMStandard Opsgenie accounts, as well as several other features

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balajisk
balajisk Mar 12, 2022

Thanks Samir.

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