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Hi,
Is there a way to set up automatic notifications to team members when the On-Call Schedule is incomplete for the upcoming week?
Thanks!
Martin
Unfortunately, there's no way to alert based on gaps in coverage in a given schedule. But you do have a few options for exporting the schedule to other tools to increase the visibility of it:
https://docs.opsgenie.com/docs/on-call-schedules-and-rotations#export-schedules-as-icalendar
Alternatively, you could use some type of scheduled task/script to call the get-on-calls API endpoint and, if empty, create an alert to notify the owner of the schedule:
https://docs.opsgenie.com/docs/who-is-on-call-api#get-on-calls
This use case is currently part of feature request we have open too. So I'll get a +1 on it for you in the meantime.
Hope this helps!
Hi @Robert
Thanks for you helpful answer!
Is this feature request tracked publicly? If so, could you please provide me a link?
Martin
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@Martin Boehme Unfortunately Opsgenie doesn't have public request tracking at this point, but you (or anyone else who sees this :) ) can check in on the status with support by referencing TARDIS-2857.
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