Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Notification when webhook fails

Moses Moore October 3, 2023

Over the weekend, some teammates were annoyed that something failed in production but they didn't receive notice (before a user told them).  The alerts did land on OpsGenie, but didn't go further.  Checking the activity log I found this system message:

Could not send [Create] action to Mattermost [If severity > P3]. Reason: 403 Forbidden: "{"id":"web.incoming_webhook.permissions.app_error","message":"Inappropriate channel permissions.","detailed_error":"","request_id":"[redacted]","status_code":403}"

I'd really rather not examine by hand every single alert every hour of the day to make certain they successfully used their webhooks.  How can I get notification that a webhook failed?  Even an report I can fetch from the OpsGenie website for a list of failed notifications with what/how/who would be somewhat adequate.

1 answer

0 votes
John M
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 4, 2023

Hi @Moses Moore ,

At the moment, the only way to get notification based on logged event triggers would be to use a Splunk integration:

We do have a logs API but I don't think it's going to provide what you're looking for. 

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events