Community resources
Community resources
Community resources
Opsgenie
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The Opsgenie home page displays this message: "Empower your teams to natively work on alerts and on-call in Jira Service Management, so they don’t switch to Opsgenie every time" I have a few qu...
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I have 'On-Call' schedules setup in JSM. Is there a way to call/text the on call person when an incident is created?
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We usually record our on-call schedules for teams within Confluence. Recently we've begun the transition to Opsgenie scheduling however, it would still be very useful to utilise the Confluence space ...
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Hello, I'm using Android and the app's version is 3.8.8. I'm trying to configure OpsGenie to sent notifications with sounds besides the silent mode or do not disturbed, but when I'm going to Pr...
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I see no "order by" or "sort" clause in the OpsGenie query language. My results to this query are coming out most recent first by create time and I'd like the oldest first. (resp...
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Dear all, I know I can see the list of alerts attribuited to a Team. Is it possible to have a unique dashboard (consolle) with a full view of more alert lists, each of them associated to a related t...
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I was working on installing the OpsGenie plugin in our ServiceNow production instance and It seems that once we upgraded our ServiceNow instances to Xanadu, the OpsGenie plugi...
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Hello community, For those who loves work in a terminal we at OVHCloud just released a new opensource terminal user interface application based on Textual python framework . We use it ...
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Hi, I have recently migrated to Jira and I am struggling to setup part of my application. Basically, every time a support ticket is created, I want the person who is on call to be notified ...
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Is there a way to get the currentDate as an extra property or as a label so that it can be used as part of my alias in the opsgenie integration? I tried to add it as an extra property to the opsgeni...
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We are using Opsgenie for Alert Management slack app. We have multiple Slack channels and routing rules configured by admin. However, some type of alerts should be forwarded into specific Sla...
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Hi there, we are in the process of migrating from Jira DC to Jira Cloud. In the current Jira DC setup, we use Opsgenie and things work okay. How is the current integration going to be affected? I've ...
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Will Opsgenie be able to page once for all the different alerts that could occur on a cluster during an outage but show the different alerts separately in the UI? Page just once for each cluster is ...
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We've followed the configuration steps for the Zendesk integration for the "Creating alerts in Opsgenie for the Zendesk tickets" workflow and are successfully able to trigger alerts from a Zende...
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I have a problem, I added Opsgenie, but now it does not show in our atlassian account and I have mistake on screenshot.
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When requesters ring and get the "press 1 for x, press 2 for y" voice prompts - is there an option to do something when they don't press anything? Currently it just hangs up the call, would be ...
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Hi all, I would like to start implementing Opsgenie in my organisation, however, with the current migration of Opsgenie to JIRA ITSM, it's not 100% clear where to start. The target state would be u...
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How do I get Incident stakeholder emails to display the impacted service name rather than the service key? it is not easily interpreted by users.
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Hi Team, Good day! One of our customers is using Standalone Opsgenie with the Standard Plan. We have a concern regarding notifying end customers who are not part of any on-call...
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We are encountering additional costs for SMS and Voice calling in our instance that we would like to mitigate by target training the individuals who are using the most calls/SMS rather than creating ...
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Hi, In the documentation there are two options of configuring incoming call routing To integrate incoming call routing, you must first get a phone number. Opsgenie offers two options...
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What are the differences and use cases between creating alerts in the Integration settings and the Sync settings within Opsgenie?
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How to send the opsgenie alert to a webex space
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I have a question about the time intervals in OpsGenie, in a general sense but also specific to notification policies. I have a notification policy that defines windows from 10:00am to 4:00pm on all ...
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Hello, Is there a way to have a team schedule expand by default? ---------------------------------------------------- ----------------------------------------------------
Atlassian Community Events
| Subject | Author | Posted |
|---|---|---|
| December 12, 2024 1:54 AM PST | ||
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