You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
Next: Root
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
Have set up Incident Alert notifications. When a new Major Incident is created in OpsGenie, the SMS and email Alerts are working fine, but the Voice Alerts are not working.
I've checked Audit Log and get the following;
29-Jun09:56notification Mark Harding
Rule[New Alert][Create][Immediate Step] -> An aggregated [voice] notification will be sent to [44-xxxxxxxxxx] soon
(obviously, I have anonymised my telephone number)
It states "soon", but the voice notification is never received. I have tried mobile numbers and land lines, but with no success.
Any help gratefully received,..
I don't think this is the issue as it logs an attempted voice call, but are your on JSM Premium/Opsgenie Standard?
JSM standard does not support voice calls.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.