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Wanted to try out OpsGenie. Currently have both Jira and BitBucket so - I thought - wont be any problem:: just click on OpsGenie icon, go through setup,and just use.
Done all that, now: when I go to: Settings > Your on-call shedule I see sample schedule.
Now I need to change this.
OK: found how to set on-call time to my teams ( SDA / QA / ALL / Prod / any other we may have ), deleted everything there, added my own one(s) and thats working. At least graphically.
How to change on-call schedule for one particular user ( like myself ) without changing team on-call schedule?
Hi @awslabspl ,
When a user is added or removed from a rotation, that rotation will be rebuilt with the remaining users from the Starts on date of the rotation.
So, in some cases, this can cause an issue where the dates/times for users left in the schedule are shifted. To avoid this when editing a rotation, it's best to reset the Starts on date to reflect who should be on-call in the Final Schedule before saving the schedule. For example:
Hope this helps! Let us know if you have any other questions.