Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Mimicking CloudWatch SNS notification in Opsgenie

Is there a way to mimic a CloudWatch SNS notification when creating an alert so that it will be picked up by the CloudWatch API integration instead of the Default API?

I've tried posting SNSEvent JSON payloads and CloudWatch JSON payloads to both my Alerts API with Geniekey and my alerts https endpoint.

The server returns error 422 Unprocessable Entity.

Creating custom alerts otherwise works fine using the parameters listed in the Alerts API

CloudWatch JSON example:

    "Type": "Notification",
    "MessageId": "836fe1ec-79e0-56b8-827f-b66569e37e11",
    "TopicArn": "arn:aws:sns:us-east-1:498849832712:update-cherwell-cmdb",
    "Message": {  
        "NewStateReason":"Threshold Crossed: 1 datapoint [2.1533759377604764 (20/07/20 21:07:00)] was greater than or equal to the threshold (0.0175).",  
        "Region":"US East (N. Virginia)",  
    "Timestamp": "2020-07-15T14:08:03.824Z",
    "SignatureVersion": "1",
    "Signature": "JNdxahPfT0tVsX8+ZVPeA23M09UcCbIQ8uar5AZ4VqscGhzqpMcy4v00mluwr3eyJuFsogxhv1RprFIHU0ZH4bNRWxDpzdVnFIGVSnSBZDVi075ynf+oxagTLhSs7aa9Aar38RcQicaYBc6kHiCg5FHIwwU1OXeehVjHavFKC1ymSegaxtD2pUG4jST30gC2P55I+qyFItPOj+Ih8ZqRBXc3H989mwDKU0Qa54/lQ0cFMC8YwZcQzqwSoZQwIvsrCzLjNR7l2IIEq4pk9d2thq9C/tySFNlXd4/HP/Vd6I9wuP08c0nspmmWxQY1X7CQOvwKway7V9WmKVpku3avxQ==",
SNSEvent JSON Example:
{ "Records": [ { "EventVersion": "1.0", "EventSubscriptionArn": "arn:aws:sns:us-east-2:123456789012:sns-lambda:21be56ed-a058-49f5-8c98-aedd2564c486", "EventSource": "aws:sns", "Sns": { "SignatureVersion": "1", "Timestamp": "2019-01-02T12:45:07.000Z", "Signature": "tcc6faL2yUC6dgZdmrwh1Y4cGa/ebXEkAi6RibDsvpi+tE/1+82j...65r==", "SigningCertUrl": "", "MessageId": "95df01b4-ee98-5cb9-9903-4c221d41eb5e", "Message": "Hello from SNS!", "MessageAttributes": { "Test": { "Type": "String", "Value": "TestString" }, "TestBinary": { "Type": "Binary", "Value": "TestBinary" } }, "Type": "Notification", "UnsubscribeUrl": "", "TopicArn":"arn:aws:sns:us-east-2:123456789012:sns-lambda", "Subject": "TestInvoke" } } ] }

1 answer

1 accepted

2 votes
Answer accepted
Samir Atlassian Team Dec 14, 2021

Hi @Joel Bradley !


What you could do is take that payload that SNS is sending to Opsgenie, and make an API request to your Cloudwatch integration endpoint in Opsgenie



You will want to ensure the payload you are sending in the POST request is in the same format that our Cloudwatch integration is expecting. An example of this payload is shown on our doc here. So you can take that payload, and just make a POST API request to the endpoint provided in your Cloudwatch integration in Opsgenie.


Hope that helps!




Hi Samir,


Thanks for your reply.


I tried POSTing the sample payload from the link you provided both with and without escaped quotation marks to my Cloudwatch API endpoint. The server still returns error 422. Unfortunately it doesn't say which character tripped the serializer up.
I've had problems with some serializers being unable to handle the nested objects inside a Cloudwatch payload.


Sample Cloudwatch JSON payload with escape sequences:

{ "Type": "Notification", "MessageId": "1cf7a0eb-4179-4181-b15b-ea22c5aa0280", "TopicArn": "arn:aws:sns:us-east-1:08931xxxxxx:CloudWatchHTTPAlarms", "Subject": "ALARM: \"cpuUtilTest\" in US - N. Virginia", "Message": "{\"AlarmName\":\"cpuUtilTest\",\"AlarmDescription\":\"testing alarms for cpu utilization\",\"AWSAccountId\":\"08931xxxxxx\",\"NewStateValue\":\"ALARM\",\"OldStateValue\":\"OK\",\"NewStateReason\":\"Threshold Crossed: 1 datapoint (5.199) was greater than or equal to the threshold (5.0).\",\"StateChangeTime\":\"2012-08-05T22:31:25.524+0000\",\"Region\":\"US - N. Virginia\",\"Trigger\":{\"MetricName\":\"CPUUtilization\",\"Namespace\":\"AWS/EC2\",\"Statistic\":\"AVERAGE\",\"Unit\":null,\"Dimensions\":[{\"name\":\"InstanceId\",\"value\":\"i-39e64c5f\"}],\"Period\":900,\"EvaluationPeriods\":1,\"ComparisonOperator\":\"GreaterThanOrEqualToThreshold\",\"Threshold\":5.0}}", "Timestamp": "2012-08-05T22:31:30.673Z", "SignatureVersion": "1", "Signature": "XrsO2wtE0b+ofOl1ZxxxxxxxxlimTUg+rV4U9RmNSSBEdlmyWvtGgpjebsmNv1wkjUsBQOJZjZnpZp5FBn6quAn3twNdRMmMLf15lv6ESbYFxxxxxxxx0vmjj/ZLwiH9Pr/cxVYxxxxxxxYn8w6g=", "SigningCertURL": "", "UnsubscribeURL": "" }


Sample Cloudwatch JSON payload without escape sequences:

"Type": "Notification",
"MessageId": "1cf7a0eb-4179-4181-b15b-ea22c5aa0280",
"TopicArn": "arn:aws:sns:us-east-1:08931xxxxxx:CloudWatchHTTPAlarms",
"Subject": "ALARM: "cpuUtilTest" in US - N. Virginia",
"Message": "{"AlarmName":"cpuUtilTest","AlarmDescription":"testing alarms for cpu utilization","AWSAccountId":"08931xxxxxx","NewStateValue":"ALARM","OldStateValue":"OK","NewStateReason":"Threshold Crossed: 1 datapoint (5.199) was greater than or equal to the threshold (5.0).","StateChangeTime":"2012-08-05T22:31:25.524+0000","Region":"US - N. Virginia","Trigger":{"MetricName":"CPUUtilization","Namespace":"AWS/EC2","Statistic":"AVERAGE","Unit":null,"Dimensions":[{"name":"InstanceId","value":"i-39e64c5f"}],"Period":900,"EvaluationPeriods":1,"ComparisonOperator":"GreaterThanOrEqualToThreshold","Threshold":5.0}}",
"Timestamp": "2012-08-05T22:31:30.673Z",
"SignatureVersion": "1",
"Signature": "XrsO2wtE0b+ofOl1ZxxxxxxxxlimTUg+rV4U9RmNSSBEdlmyWvtGgpjebsmNv1wkjUsBQOJZjZnpZp5FBn6quAn3twNdRMmMLf15lv6ESbYFxxxxxxxx0vmjj/ZLwiH9Pr/cxVYxxxxxxxYn8w6g=",
"SigningCertURL": "",
"UnsubscribeURL": ""

Samir Atlassian Team Dec 15, 2021

Hi @Joel Bradley ,


You need to include the following 2 Headers as well...

Content-Type: text/plain; charset=UTF-8

x-amz-sns-message-type: Notification


Hi Samir,


That's exactly what I was looking for.

Thanks very much!

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Opsgenie

Leveraging Atlassian’s Opsgenie and AWS Cloudformation Registry to stay ahead of incidents

In the past, managing IT infrastructure was a hard job. It required a lot of manual effort and it was hard to keep track of all the necessary information (monitoring, scalability etc). Thankfully, as...

2,383 views 0 13
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you