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Migration Options between different OpsGenie instances?

We are currently using Bitbucket, Jira and Confluence on an Atlassian Data Center license. We are also running an OpsGenie pilot on a separate license in order to gauge whether or not it fits the needs of our teams in terms of Alert Management.


A number of teams has already begun integrating their systems with OpsGenie for this pilot.

In the not too distant future, we will (probably) be migrating our Atlassian Data Center license to an Atlassian Cloud License, leading to our current OpsGenie Pilot instance to become obsolete. 

What options are there to migrate the Alerts, integrations and other configuration that teams have set up in our current OpsGenie instance to this new future instance?

For Clarity, user data will not need to be transferred, as we will be integrating with our current SSO solution. We are only interested in Alerts, Integrations and their respective configuration.

1 answer

0 votes
Nick H Atlassian Team Aug 09, 2022

Hi @Lee Beenen ,

You could leverage our backup tool to grab all configurations, and then clone them in the new Opsgenie instance later:

But it cannot backup alerts, or the integrations' API keys. Since the integrations are essentially being cloned, they'd all have new API keys / endpoints.

"Exporting dynamic data like alerts, incidents, alert and customer logs, notifications etc. is not possible and will not be implemented."

Hi Nick,


Alright, I'll take a look at the configuration backup. Thanks!

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