Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,560,309
Community Members
 
Community Events
185
Community Groups

Migrate from Global notification policies to Team notification policies without big bang switch over

Edited

We have ~45 Global notification policies and a similar number of teams of which ~25 are active.

We would like to migrate the Global Notification Policies to Team Notification Policies in order make them easier to manage.

However OpsGenie doesn't allow global and team notification policies to both be enabled. When team policies are enabled, the global policies are removed.

So it seems the only way to migrate from global to team notification policies is to create all the team policies and then enabled them (removing global policies). This is high risk because every alert would immediately be effected.

What I would like to do is create team policies for one team and update the global policies to exclude just that one team and then test that alerts are handled properly for that team. This limits the scope of the change and is lower risk.

Does anyone have a suggestion for how to migrate from global notification policies to team notification policies in a way that mitigates the damage caused by any misconfiguration?

1 answer

1 accepted

0 votes
Answer accepted
Muhammad Zeeshan
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jun 22, 2021

Hey @Jonathon Schofield ,

I would suggest creating a Test trial account for Opsgenie and using that to Test the Team Notification Policies flow.

You can either populate that Test account with sample configurations or copy the configurations from your main account to the Test account using our import-export tool: https://github.com/opsgenie/opsgenie-configuration-backup

You can always reach out to us by creating a Support Request here: https://support.atlassian.com/opsgenie/ to help you test the configurations and make sure everything works without any drawbacks.

BR,
Zeeshan from Opsgenie Support

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
TAGS
AUG Leaders

Atlassian Community Events