MS Teams OpsGenie integration

dmitry_s April 15, 2021

Hi

I try to setup MS Teams OpsGenie integration

flowing the V2 integration guide

1. MS Teams refuse to load the bot packages that are provided for download 

getting

Error while reading manifest.json: "webApplicationInfo.resource" is required

 

2.There is osgenie app (bot) in MSTeams catalog that can be installed on channel and interacted with

but when trying to do @OPSGIENE setup xxxx-xxx...

the bot reply 

No Microsoft Teams integration found with Api key [xxx-xxx....].

Integration exist on opsgiene side

what do i do wrong?

1 answer

1 accepted

2 votes
Answer accepted
paavo.hemmo April 16, 2021

Unzip the file you downloaded.

Go to manifest.json and add the resource field under "webApplicationInfo". Should look like:

"webApplicationInfo": {

        "id": <id>,

        "resource": "api.eu.opsgenie.com/v2/alerts"

    }

Or "api.opsgenie.com/v2/alerts" depending on your region.

Zip the files and load to Teams.

dmitry_s April 16, 2021

Thanks! worked as charm

Nigel Kent December 29, 2022

How do you load to Teams??

paavo.hemmo January 1, 2023

Hi!

Loading the custom app (the zip-file) to MS Teams can be done by following the instructions here:

https://support.atlassian.com/opsgenie/docs/integrate-opsgenie-with-microsoft-teams-v2/

, under the "Adding Microsoft Teams to an Opsgenie account in EU service region" starting from step 5.

Usha January 4, 2024

Hi @paavo.hemmo , Could you please help me with my issue getting alerts in Teams.

I have completed the integration but still unable to see alert posts from Opsgenie.

Please let me know if I am missing something.

teamsops.pngops2.pngteamsversion.png

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