Linking Alerts

[Darren Burden]

Can you link multiple Opsgenie alerts to a single alert?

[Angélica Luz]

Hello @Darren Burden,

Thank you for reaching out to Atlassian Community!

When it comes to linking alerts on OpsGenie, it’s possible to link multiple alerts to a single incident, but not alerts with a single alert.

• Associate an alert with an incident

Can you please let us know more details about why you need to link multiple alerts with a single one? 

Please, share with us more information so we can check here if it’s possible, otherwise, we can raise a feature request for that.

​​Kind regards,
Angélica

[Darren Burden]

We sometimes will receive multiple alerts for a single server having issues. CPU, memory, or disk utilization. They all are related. However, may not be necessary to create a full blow incident at the time. Patching/server reboots sometime cause this behavior. 

[Angélica Luz]

Thank you for the details, Darren.

Reviewing your use case, we believe that what might help is the Alert de-duplication. 

You can create an alias with the name of the server, for example, so all alerts created with this alias will be grouped and there will not be a list with separated alerts.

Example: An alert for CPU issues was created for Server ABC, then another one related to memory and disk was created and it will show on the Activity log.

For more detailed information, please refer to the documentation below:

• What is alert de-duplication?