Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Can you link multiple Opsgenie alerts to a single alert?

1 answer

1 vote

Hello @Darren Burden,

Thank you for reaching out to Atlassian Community!

When it comes to linking alerts on OpsGenie, it’s possible to link multiple alerts to a single incident, but not alerts with a single alert.

Can you please let us know more details about why you need to link multiple alerts with a single one? 

Please, share with us more information so we can check here if it’s possible, otherwise, we can raise a feature request for that.

​​Kind regards,

We sometimes will receive multiple alerts for a single server having issues. CPU, memory, or disk utilization. They all are related. However, may not be necessary to create a full blow incident at the time. Patching/server reboots sometime cause this behavior. 

Thank you for the details, Darren.

Reviewing your use case, we believe that what might help is the Alert de-duplication. 

You can create an alias with the name of the server, for example, so all alerts created with this alias will be grouped and there will not be a list with separated alerts.

Example: An alert for CPU issues was created for Server ABC, then another one related to memory and disk was created and it will show on the Activity log.

Screen Shot 2021-08-05 at 15.30.27.png

Screen Shot 2021-08-05 at 15.31.12.png

For more detailed information, please refer to the documentation below:

Like Steffen Opel _Utoolity_ likes this

Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Posted in Jira Service Management

Jira Service Management Documentation Opportunities

Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...

306 views 0 9
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you