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Issue using API for creating Schedules automatically

Octavio Ornelas
Octavio Ornelas Jul 04, 2022

I have being tryng to create schedules automatically via python but I cannot, I have already been able to get the data but not to post, I am using the documentation which does not help much. When I try to post i receive the error 405, any suggestion?

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Hana Kučerová
Hana Kučerová
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Jul 04, 2022

Hi @Octavio Ornelas ,

would you please share the code with us, so we can help you with it? Thank you.

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Octavio Ornelas
Octavio Ornelas Jul 05, 2022

import requests
from requests.structures import CaseInsensitiveDict
from pandas import DataFrame, DateOffset, to_datetime

url = <url of the schedule>

headers = CaseInsensitiveDict()
headers["Authorization"] = "GenieKey <API KEY>"
headers["content-Type"] = "application/json"

resp = requests.post(url, headers = headers, json = <body os the schedule>)

print(resp.status_code)

 

BODY of the schedule

{'name': 'Factory Support - Space On-Call Schedule',
'description': 'On-call Schedule for Space Segment (Time Zone is EET)',
'timezone': 'Europe/Helsinki',
'enabled': True,
'ownerTeam': {'name': 'Factory Support - Space'},
'rotations' :{
'name': 'Week 30',
'startDate': '2022-07-25T15:00:00Z',
'endDate': '2022-07-31T07:00:00Z',
'type': 'weekly',
'length': 1,
'participants': [{'type': 'user',
'id': '60a0f278-cb62-4809-800d-ed5e7f483159'}],
'timeRestriction': {'type': 'weekday-and-time-of-day',
'restrictions': [{'startDay': 'monday',
'endDay': 'tuesday',
'startHour': 18,
'endHour': 10,
'startMin': 0,
'endMin': 0},
{'startDay': 'tuesday',
'endDay': 'wednesday',
'startHour': 18,
'endHour': 10,
'startMin': 0,
'endMin': 0},
{'startDay': 'wednesday',
'endDay': 'thursday',
'startHour': 18,
'endHour': 10,
'startMin': 0,
'endMin': 0},
{'startDay': 'thursday',
'endDay': 'friday',
'startHour': 18,
'endHour': 10,
'startMin': 0,
'endMin': 0},
{'startDay': 'friday',
'endDay': 'monday',
'startHour': 18,
'endHour': 10,
'startMin': 0,
'endMin': 0}]}}}

 

I get the response 405 I was thinking that maybe the body has an error but the format is exactly the same as the one shown in the documentation

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Hana Kučerová
Hana Kučerová
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Jul 05, 2022

Thank you @Octavio Ornelas . According to the documentation, the POST request needs to be send to https://api.opsgenie.com/v2/schedules, but you are using schedule URL, so maybe your URL is not right?

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Octavio Ornelas
Octavio Ornelas Jul 05, 2022

I tried using this https://api.opsgenie.com/v2/schedules i got the 422 error 

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Hana Kučerová
Hana Kučerová
Community Leader
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Jul 05, 2022

According to the documentation error 422 means "Semantic errors in request body"

In JSON there should be double quotes instead of single quotes:

{  "name": "ScheduleName",  "description": "ScheduleDescription",  "timezone": "Europe/Kirov",  "enabled": true,  "ownerTeam": {  "name": "ops_team"  },  "rotations": [  {  "name": "First Rotation",  "startDate": "2017-02-06T05:00:00Z",  "endDate": "2017-02-23T06:00:00Z",  "type": "hourly",  "length": 6,  "participants": [  {  "type": "user",  "username": "user@opsgenie.com"  },  {  "type": "none"  },  {  "type": "user",  "id": "ac463592-dbd2-4ca3-alp1d-48fhf5j5c871"  }  ],  "timeRestriction": {  "type" : "weekday-and-time-of-day",  "restrictions" : [  {  "startDay" : "monday",  "startHour" : 8,  "startMin" : 0,  "endDay" : "tuesday",  "endHour" : 18,  "endMin" : 30  },  {  "startDay" : "wednesday",  "startHour" : 8,  "startMin" : 0,  "endDay" : "thursday",  "endHour" : 18,  "endMin" : 30  }  ]  }  }  ] }

Would you please try to change it?

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Octavio Ornelas
Octavio Ornelas Jul 05, 2022

I changed the quotess and stil gives me the same response 422

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Hana Kučerová
Hana Kučerová
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Jul 05, 2022

@Octavio Ornelas Are you able to get also error message what's wrong with the request body, not only error code?

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Octavio Ornelas
Octavio Ornelas Jul 05, 2022

it says --rotations is invalid which i assume means tht the dict rotations has a non expected value, this is the dict i am using

"rotations" :{
"name": "Week 30",
"startDate": "2022-07-25T15:00:00Z",
"endDate": "2022-07-31T07:00:00Z",
"type": "weekly",
"length": 1,
"participants": [{"type": "user",
"username": "<user_name"}],
"timeRestriction": {"type": "weekday-and-time-of-day",
"restrictions": [{"startDay": "monday",
"endDay": "tuesday",
"startHour": 18,
"endHour": 10,
"startMin": 0,
"endMin": 0},
{"startDay": "tuesday",
"endDay": "wednesday",
"startHour": 18,
"endHour": 10,
"startMin": 0,
"endMin": 0},
{"startDay": "wednesday",
"endDay": "thursday",
"startHour": 18,
"endHour": 10,
"startMin": 0,
"endMin": 0},
{"startDay": "thursday",
"endDay": "friday",
"startHour": 18,
"endHour": 10,
"startMin": 0,
"endMin": 0},
{"startDay": "friday",
"endDay": "monday",
"startHour": 18,
"endHour": 10,
"startMin": 0,
"endMin": 0}]}}}

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Hana Kučerová
Hana Kučerová
Community Leader
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Jul 06, 2022

Yes, it means something is wrong with this part of JSON, but I cannot tell what exactly. Please try to experiment a little bit with it to find it out.

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Octavio Ornelas
Octavio Ornelas Jul 08, 2022

I have already found the bug but I have another issue when I am trying to update the schedule I cant do it I have the response 409 

<Response [405]>
{'message': "Request method 'POST' not supported", 'took': 0.001, 'requestId': 'c7a2aff3-3c27-4551-b248-e33c8bab846e'}

The code is the same iI just changed the id of the schedule to be updated in the url as the documentation says

url = "https://api.opsgenie.com/v2/schedules/1743f25-c16b-42e0-b017-3a8277410fda" 

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Hana Kučerová
Hana Kučerová
Community Leader
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Jul 10, 2022

Hi @Octavio Ornelas ,

according to the documentation you need to send PATCH request (not POST) to update the schedule.

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Octavio Ornelas
Octavio Ornelas Oct 25, 2022

Hi! I was able to do it by using post, there was a mistake in the dictionary I was using, fortunately the bug was found 

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