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Is there a way to close an incident when associated alert is closed?

zahur don I'm New Here Mar 16, 2021

We use slack integration in order to notify/ack/close alerts via slack. It would be great if we could close an incident when its associated alert is closed from slack. is that possible?

1 answer

1 vote
Samir Atlassian Team Mar 17, 2021

Hi @zahur don ,

 

There isn't a way to have the incident automatically be closed when an associated alert is closed. There can be several associated alerts for an incident, and more alerts can be associated to an incident after the incident is created.

We do have a feature request to be able to close the incident when all associated alerts for an incident are closed.

 

Thanks,

Samir

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