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Hello,
I need to create a Case in Dynamics 365 when an alert created in Opsgenie.
I am not able to find any API for this trigger.
If anyone knows how I can achieve this, please let me know. It would be a great help to us!!
Hi @Dinal Lad ,
Opsgenie does not have a prebuilt integration with Dynamics 365 at this time. I'll enter a feature request though.
We'll see most customers integrating their third party systems with Opsgenie through either an API or Email integration:
https://docs.opsgenie.com/docs/api-integration
https://docs.opsgenie.com/docs/creating-alerts-via-email
But if your use case is to have Opsgenie alerts create tickets in Dynamics 365, you could try leveraging our Webhook integration for outbound requests:
https://docs.opsgenie.com/docs/webhook-integration
Hope this helps! Let us know if you have additional questions or issues.
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