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Hello,
I need to create a Case in Dynamics 365 when an alert created in Opsgenie.
I am not able to find any API for this trigger.
If anyone knows how I can achieve this, please let me know. It would be a great help to us!!
Hi @Dinal Lad ,
Opsgenie does not have a prebuilt integration with Dynamics 365 at this time. I'll enter a feature request though.
We'll see most customers integrating their third party systems with Opsgenie through either an API or Email integration:
https://docs.opsgenie.com/docs/api-integration
https://docs.opsgenie.com/docs/creating-alerts-via-email
But if your use case is to have Opsgenie alerts create tickets in Dynamics 365, you could try leveraging our Webhook integration for outbound requests:
https://docs.opsgenie.com/docs/webhook-integration
Hope this helps! Let us know if you have additional questions or issues.
Back in April of last year one of the major product announcements from Opsgenie was the launch of the Incident investigation view which created a deep connection between Bitbucket and Opsgenie, empow...
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