I am runnning through these steps https://support.atlassian.com/opsgenie/docs/integrate-opsgenie-with-salesforce-service-cloud/. I have completed all the steps and set up a sandbox Salesfroce environment for this too
But struggling to actually test if all is working. Would it be possible to provide a demo video or a call to run this through with me if possible?
Hi @Yatish Madhav ,
The Salesforce integration won't work with sandbox environments, but I believe you can take out a Developer Edition which is free - and that should work as expected.
Hope that helps! As for demos / live calls, we do not provide that via Community.
Let us know if you run into any other questions, issues, etc.
This article was co-authored by Gavin Cohen of Zebrium. Zebrium has a bi-directional integration with Opsgenie and is a machine learning solution for RCA. We all know the drill. 💤 You'r...
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