We have an working integration between Zabbix 6.4 and opsgenie in EU.
But, no hostname,host_addres,host_alias, or such fields is filled.
Its all in the Description but not i a form opsgenie can work with
The alerts i got from icinga2 have all the fields filed.
I want the hostname in the alert name
is: Problem: Interface ge-1/0/38(ge-1/0/38 - VLAN0000): Link down
wanted: [Zabbix]: Switch001 - Interface ge-1/0/38(ge-1/0/38 - VLAN0000): Link down
What can i do?
Hi Henrik,
In order to better assist you, can you create a support ticket at support.atlassian.com for this? It would be best to take a look at the data being received from Zabbix.
-Brennan
Hey team.
How you doing?
Someone have the documentation about how to integrate Zabbix 6.4 with opsgenie?
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Hey @CSPTech !
Zabbix 6.4 will have two options for integrating with Opsgenie:
Which option is best for your team will depend on which of these features are most important to you.
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We are now using Zabbix and are connected via OpsGenie API
OpsGenie is used to triage alerts, then open a Jira ticket when the Alert is acknowledged.
I have custom template for each site that only contains Macros for the site. We have an opsgenie.alert user that has the profile timezone set to UTC. Since users have their own timezone set for emails, then on the email action, I have said "(timezone set to your profile)",
Site - New York
{$SITE.LOCATION} NYC
{$SITE.NAME} New York City
{$SITE.TIMEZONE} EST (UTC-5) / EDT (UTC-4)
Alert - {EVENT.SEVERITY} - {$SITE.LOCATION} - {HOST.NAME} - {EVENT.NAME}
<b>Alert / {EVENT.SEVERITY}</b>
<b>Host:</b> {HOST.NAME} ({HOST.IP}) / {$SITE.NAME} ({$SITE.LOCATION})
<b>Tags:</b> {EVENT.TAGS}
<b>Problem started at:</b> {EVENT.DATE} {EVENT.TIME} (UTC)
<b>Issue:</b> {EVENT.NAME}
<b>Operational data:</b> {EVENT.OPDATA}
<b>Incident Wiki:</b> {$SITE.WIKI}
-----------------------------------------------------
<b>Problem ID:</b> {EVENT.ID}
<b>Problem URL:</b> https://<Zabbix Server IP>/tr_events.php?triggerid={TRIGGER.ID}&eventid={EVENT.ID}
Proxy: {PROXY.NAME}
Site: {$SITE.NAME} ({$SITE.LOCATION})
Site Timezone: {$SITE.TIMEZONE}
Host: {HOST.NAME} ({HOST.IP})
Item: {ITEM.NAME}
Trigger: {TRIGGER.NAME}
Operational data: {EVENT.OPDATA}
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