Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Incoming Automation Rules - Can Component Be Populated


Hi all,

I am looking at building up a rule to automatically update a statuspage component based on the alert coming in.

I tried building an automation rule in JSM to construct a label based on some drop down boxes but that happens after the alert is created so the labels (to tags) are not applied.

I was trying to see if there is a way to leverage components in order to build up a tag.  I was thinking I could add two components to an issue.. for example "Component name (statuspage)" and another one for "outage type" but not sure if the incoming automation rule in Opsgenie can read multiple components.

1 answer

actually  I think this is too problematic an approach.  Will see if there is a way to build the labels again from the drop down boxes but not rely on automation.  (somehow)

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira

Online AMA this week: Your project management questions answered by Jira Design Lead James Rotanson

We know that great teams require amazing project management chops. It's no surprise that great teams who use Jira have strong project managers, effective workflows, and secrets that bring planning ...

214 views 1 6
Read article

Atlassian Community Events