IT Notifications

[Nicolas Helmer]

Does anyone in the community utilize OpsGenie as a replacement for Informacast or Siren alerts? Is this tool suited for these types of custom mass communications?

[Nick H · Accepted solution]

Hi @Nicolas Helmer ,

Opsgenie used to have mass notification functionality, but not longer does like Informacast or other similar tools offer.

Closest thing to that nowadays would be through incidents - specifically notifying stakeholders.

Important to note that stakeholders are only available on the Enterprise plan though. Stakeholders can represent distribution lists, customers, outside Opsgenie users, etc., and can be notified of service disruptions when an incident is created.

[Nicolas Helmer]

Thank you, again fellow Nick H!