I can't log in

[David Hong]

i used to be able to login via larkhealth sso but not anymore.

requested password incase i forgot the password - no email.

I clicked on create account - now I got a welcom email?


can you reset my credentials?

[Talar Pavlovic]

Hey David, 

Thanks for writing into Community, I'm Talar from the Atlassian Opsgenie support team, happy to help!

Could you please attempt to log in to https://start.atlassian.com and then navigate to Opsgenie from there? 

If you are unable to get in there, please use the "Forgot my password" link from this page, and once reset re-attempt login from there. 

In the event you're unable to get in, please setup a ticket with us so we can discuss this further privately - you can do this from https://support.atlassian.com/contact/ 

Kind regards,
Talar