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I am seeing an issue with forwarding a hyperlink from Microsoft Teams in an Ops Genie Alert

TIM July 17, 2021

We are sending out a Teams meeting invite, but the link to the meeting invite is getting converted after it is pasted into Jira.  The special characters in the Teams meeting invite such as colon, ampersand, and a comma are being generated as part of the URL, but changed to their ASCII code equivalents.

    • The ":" in the meeting invite is converted to a "%3a"
    • the “@” is being converted to a “%40”
    • the “,” is being converted to a  “%2c”

After this conversion the link does not work.  Has anyone found a way to prevent this?

1 answer

0 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
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July 18, 2021

It is encoding these characters when they might be invalid - all of them are valid in a url, but many punctuation characters are only valid in certain places in a url.  Rather than come up with a massive chunk of code to validate when they may or may not be valid, your computers are encoding all of them just to be safe.

The link remains valid when encoded, you need to be fixing whatever it is that is not accepting valid urls, not Jira.

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