i am using opsgenie ,OEC and Python Script for creating some jira issues with some custom jira fields which are not filled by default,the synchronization opsgenie-jira works fine and the jira tickets are created.In order to use the py script i have to define the projectKey within config.json like below:
Now every alert will create a ticket under Q-Queue but since i have different alerts for different projects i want tickets to be created for project specific queue.Let say i have project which is called BMW and another project wich is called Audi.
How to create BMWA-123 tickets for all BMW alerts and AUDIA-123 for all Audi alerts?Why the projectKey is hardcoded?Hardcoding the projecKey means that i must have different OEC instances for different projects,but what if i have more than 100 projects.
Hi @Oalimerko ,
Does the alert in Opsgenie contains some field which indicates which project it should get created in? i.e. does the alert contain "BMW" or "Audi" in one of the fields?
If so - you could step conditional logic using if-then statements in your script to set the projectKey based on the value of the field in the alert.
e.g. if-then statements checking if BMW or Audi is in the message field of the alert, and setting the projectKey field accordingly
if BMW in queue_message.get("message"):
projectKey = "BMW"
elif Audi in queue_message.get("message"):
projectKey = "AUDI"
Hi @Samir ,
yes the description of alerts contains a field which specifies the name of the project.With regex i can pick out the project ,i.e
projectKey = re.search(r"project:\s\'(.*)[']",queue_message.get("description"))
because using if-then for 100 projects it's not realistic.But what will happen with projectKey defined in config.json?
In the past, managing IT infrastructure was a hard job. It required a lot of manual effort and it was hard to keep track of all the necessary information (monitoring, scalability etc). Thankfully, as...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events