Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,365,749
Community Members
 
Community Events
168
Community Groups

How to use projectKey as variable in OEC

Dear all,

i am using opsgenie ,OEC and Python Script for creating some jira issues with some custom jira fields which are not filled by default,the synchronization opsgenie-jira works fine and the jira tickets are created.In order to use the py script i have to define the projectKey within config.json like below:

{
"apiKey": "",
"baseUrl": "",
"logLevel": "DEBUG",
"globalArgs": [],
"globalFlags": {
"url": "https://jira....",
"username": "tec-opsgenie",
"password": "
"issueTypeName": "Incident",
"projectKey": "CFORQ"
},

 

Now every alert will create a ticket under Q-Queue but since i have different alerts for different projects i want tickets to be created for project specific queue.Let say i have project which is called BMW and another project wich is called Audi.

How to create BMWA-123 tickets for all BMW alerts and AUDIA-123 for all Audi alerts?Why the projectKey is hardcoded?Hardcoding the projecKey means that i must have different OEC instances for different projects,but what if i have more than 100 projects.

1 answer

1 accepted

3 votes
Answer accepted
Samir Atlassian Team Jan 14, 2022

Hi @Oalimerko ,

 

Does the alert in Opsgenie contains some field which indicates which project it should get created in? i.e. does the alert contain "BMW" or "Audi" in one of the fields?

 

If so - you could step conditional logic using if-then statements in your script to set the projectKey based on the value of the field in the alert.

e.g. if-then statements checking if BMW or Audi is in the message field of the alert, and setting the projectKey field accordingly

if BMW in queue_message.get("message"):

  projectKey = "BMW"

elif Audi in queue_message.get("message"):

  projectKey = "AUDI"

 

Thanks,

Samir

Hi @Samir ,

yes the description of alerts contains a field which specifies the name of the project.With regex i can pick out the project ,i.e

projectKey = re.search(r"project:\s\'(.*)[']",queue_message.get("description"))

because using if-then for 100 projects it's not realistic.But what will happen with projectKey defined in config.json?

Samir Atlassian Team Jan 14, 2022

@Oalimerko If there are that many projects, then yeah using regex would probably be better than if-then statements. 

 

The projectKey from the config.json should be overridden by whatever the projectKey is set in the script.

Like Steffen Opel _Utoolity_ likes this

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Site Admin
TAGS

Atlassian Community Events