How to unsubscribe or unwatch a service in Opsgenie?

[Kai Dong]

After you subscribe or watch a service, there isn't an option to unsubscribe or unwatch that service.

I've only found documentation on how to subscribe: https://support.atlassian.com/opsgenie/docs/subscribe-to-a-service/

Is there anyway to undo this?

[John M]

Hi @Kai Dong ,

You can stop watching the service by going to the 'Services' page and clicking the 'eye' icon (which will only show on services you are already watching):

Or you can go to the individual service page and click the 'stop watching' option:

[Kai Dong]

Thanks for the reply. 

How do you unsubscribe a team from a service?

[John M]

Navigate to Teams >> select the team that's subscribed to the service >> Services >> click 'Unsubscribe from service'

[Kai Dong]

Thank you. It would be nice if these instructions where in a documentation somewhere.

[John M]

@Kai Dong  - I think there were some slight changes around services in the UI that may not be documented. If I can't find this in our current docs, I'll go ahead and add an article with instructions for this in the community.