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How to unsubscribe or unwatch a service in Opsgenie?

Deleted user October 13, 2023

After you subscribe or watch a service, there isn't an option to unsubscribe or unwatch that service.

I've only found documentation on how to subscribe: https://support.atlassian.com/opsgenie/docs/subscribe-to-a-service/

Is there anyway to undo this?

1 answer

0 votes
John M
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 13, 2023

Hi @[deleted] ,

You can stop watching the service by going to the 'Services' page and clicking the 'eye' icon (which will only show on services you are already watching):

2023-10-13_17-04-57.png

Or you can go to the individual service page and click the 'stop watching' option:

2023-10-13_17-04-18.png

Deleted user October 17, 2023

Thanks for the reply. 

How do you unsubscribe a team from a service?

John M
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 18, 2023

Navigate to Teams >> select the team that's subscribed to the service >> Services >> click 'Unsubscribe from service'

2023-10-18_18-32-49.png

Deleted user November 3, 2023 edited

Thank you. It would be nice if these instructions where in a documentation somewhere.

Like • John M likes this
John M
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 3, 2023

@[deleted]  - I think there were some slight changes around services in the UI that may not be documented. If I can't find this in our current docs, I'll go ahead and add an article with instructions for this in the community. 

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