I'm using the Slack Integration right now and although it works well I can't do something I need.
I want to use OpsGenie Escalation/Rotation together with the Slack Integration so that members in the rotation get notified via slack direct messages.
Right now, alerts are just sent to a slack channel but it doesn't notify members in the rotation.
Is it possible to do this?
Thanks in advance.
Right now it's only possible to setup a slack integration with a specific channel, we don't have a way to send slack notifications as direct messages. I'd be happy to enter a feature request for this to see if it is something we would be able to implement! Feel free to reach out to us at support via the in-app chat (blue bubble in bottom right corner of screen when logged into OG), or via a ticket at https://getsupport.atlassian.com/
Would be happy to further discuss this idea with you.
We’re excited to announce the latest enhancement to Opsgenie’s Incident Investigation view. Now when an incident occurs users can select the previous stable deployment, and begin the redeployment pro...
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