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I'm using the Slack Integration right now and although it works well I can't do something I need.
I want to use OpsGenie Escalation/Rotation together with the Slack Integration so that members in the rotation get notified via slack direct messages.
Right now, alerts are just sent to a slack channel but it doesn't notify members in the rotation.
Is it possible to do this?
Thanks in advance.
Right now it's only possible to setup a slack integration with a specific channel, we don't have a way to send slack notifications as direct messages. I'd be happy to enter a feature request for this to see if it is something we would be able to implement! Feel free to reach out to us at support via the in-app chat (blue bubble in bottom right corner of screen when logged into OG), or via a ticket at https://getsupport.atlassian.com/
Would be happy to further discuss this idea with you.