I'm using the Slack Integration right now and although it works well I can't do something I need.
I want to use OpsGenie Escalation/Rotation together with the Slack Integration so that members in the rotation get notified via slack direct messages.
Right now, alerts are just sent to a slack channel but it doesn't notify members in the rotation.
Is it possible to do this?
Thanks in advance.
Right now it's only possible to setup a slack integration with a specific channel, we don't have a way to send slack notifications as direct messages. I'd be happy to enter a feature request for this to see if it is something we would be able to implement! Feel free to reach out to us at support via the in-app chat (blue bubble in bottom right corner of screen when logged into OG), or via a ticket at https://getsupport.atlassian.com/
Would be happy to further discuss this idea with you.
In the past, managing IT infrastructure was a hard job. It required a lot of manual effort and it was hard to keep track of all the necessary information (monitoring, scalability etc). Thankfully, as...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events