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How to delete an unused schedule

Helen J August 5, 2022

We have two JSM projects which use opsgenie  - one for IT support, one for customer support.

As we only have a teeny tiny IT department, we do not need their on-call schedule; however we can't seem to find how to delete this anywhere. Consequently the IT schedule shows up on the customer support 'On-Call' window which is just annoying and irrelevant.

Is there anyway to delete this schedule?



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Helen J August 5, 2022

And like magic, as soon as I post this, I find the answer. Everytime.

Go into the Team - click the ellipsis next to On-Call Schedule. Fight the error messages. Delete.


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