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How to create notifications according to its repetition

İlker Demirci October 19, 2021

Hello,

I am trying to configure the alert based on its repetition within a desired time period,

for example sent the alert notification when it occurs 5 times within 30 minutes, etc.

Is it possible to achive this?

 

1 answer

1 vote
Connor Eyles
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 19, 2021

Hi @İlker Demirci 

This is possible using Notification policies!

I would to start with directing you to the documentation on team policies.

Now let's get into how to create a notification policy to achieve delaying notifications unless the alert occurs 5 times within a 30 minute interval.

  • Navigate to a responder team that you want the policy to apply to.
  • Click on Policies on the left hand menu.
  • Click Add notification policy.
  • Configure the name, description and conditions for when you want this policy to be applied.
  • Tick Delay / Suppress
  • Select the last tick box which states "Delay notifications unless the alert is occurred time(s) in a time interval of 30 minutes".

Image 2021-10-20 at 2.34.16 pm

Hope this helps! :)

Thanks,

Connor

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