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There used to be a page on the old community to setup OpsGenie contact information to bypass DND for iOS.
https://community.opsgenie.com/t/how-to-bypass-dnd-mode-on-ios-10-for-voice-notifications/310
I can't find it anymore, and google/wayback machine isn't helping me with a cached page.
This worked for me on ios 13
https://www.howtogeek.com/436750/how-to-let-a-contact-bypass-ios-do-not-disturb-mode/
To do this you need the contact information which can be found in documentation.
And this is the direct link to the VCF contact card.
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