Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

How do we migrate Teams, User, Schedules from PagerDuty to Opsgenie without manual work?

Rajiv GopalakrishnaRao February 10, 2023

Hi Everyone,

We are doing a POC to use Opsgenie as our Oncall alerting system. In this POC, one of the usecase is to migrate Pagerduy teams, user and their schedules. So that everyone doesn't have to start from scratch. Is there a way to fo it?

4 answers

2 votes
Shivam Naik
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 10, 2023

Hello,

We have an internal tool that I've reached out to you in our Chat about that might help with this situation. It would involve transferring the configurations using a script and the Opsgenie Backup tool. I will follow up with you there, if you have any other questions!

 

Just a quick update here, the script is no longer available on our end as a result of it being unsupported. Pagerduty operations must be mirrored manually to Opsgenie, but please reach out to Support if you have any questions regarding API actions.

 

Thank you

Jenson Paul April 18, 2023

Hello @Shivam Naik ,

We are planning a migration from Pagerduty to Opsgenie. Would you please provide us some insight into the configuration transfer for teams, users, schedules & escalations?

Matthew Knatz April 24, 2023

@Shivam Naik 

We are also in the midst of a PD to OpsGenie migration and would appreciate access to migration scripts.

Like # people like this
O G
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 29, 2023

Hello @Shivam Naik

We are migrating from pagerduty to opsgenie and would greatly appreciate if you could share the internal tool to transfer configs using script and opsgenie backup tool. Thank you.

Faheem Ahmad
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 5, 2023

@Shivam Naik , it would be great if you could guide us to migrate from PagerDuty to OpsGenie in an automated way. It will save lot of efforts. Thank you.

Edgar Garcia July 19, 2023

+1 to the migration scripts. Are you able to select certain teams for it?

0 votes
Shivam Naik
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 28, 2023

Hello Everyone,

I want to clarify the status regarding this script since there have been several questions about it. This script was created by Solutions some time ago, and is no longer supported. If you would like to be sent the materials for it, I would recommend opening a Support ticket with us and requesting that it be sent. However, because this is not supported, we cannot provide additional assistance beyond providing materials for the process. The same disclaimer was provided to this post's author in Chat Support.

If you would like us to send you components for the script, please let us know, but be aware regarding the unsupported status.

 

Thank you

Shivam Naik
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 17, 2023

Just a quick update here, the script is no longer available on our end as a result of it being unsupported. Pagerduty operations must be mirrored manually to Opsgenie, but please reach out to Support if you have any questions regarding API actions.

Thank you

0 votes
Neel Thomas
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 24, 2023

Hi @Shivam Naik ,

We are in the process of migrating around 150+ users from PagerDuty to OpsGenie, with around 20+ schedules with multiple escalation policies etc.. can we know a rough estimate how much time it might take for this to complete, if we use the automations script that you mentioned.

0 votes
Jenson Paul April 25, 2023

I've managed to setup a script for this purpose.

https://github.com/jensonpaul/pagerduty-export-opsgenie

This is a simple python script to export data from PagerDuty that is compatible to be used in OpsGenie Configuration Backup.

O G
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 29, 2023

Hi @Jenson Paul ,

Can you share any learnings from the import of all the users, teams, on call schedules into opsgenie? I am going thru the same migration from pagerduty to opsgenie. Greatly appreciate your script. Thank you.

Faheem Ahmad
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 11, 2023

Hi @Jenson Paul , is there a way we could export a Team specific configurations from PagerDuty using python script? I would like to export users, services, schedules of a particular team only.

Jenson Paul July 11, 2023

No. You can use this script for a bulk export from PagerDuty.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
TAGS
AUG Leaders

Atlassian Community Events