How do I get rid of double alerts in Opsgenie?

Uffe David
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January 16, 2025

Hi,

When an incident is raised in Jira Service Management, it triggers two alerts in Opsgenie. One appears to be alert for the incident, the other one an alert, that appears to be a dublet. I'd like to only recieve one alert pr incident. How do I get rid of the extra alert?

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